TheTransaction story of Turkish customers with HN1600 slitter rewinder

The transaction story began when a Turkish customer expressed interest in purchasing our slitting and rewinding machine for flexible packaging film materials. However, since we were located thousands of miles away from the customer, it was important to establish trust between us. To achieve this, Klay from HAVESINO Company provided the Turkish customer with detailed information about the slitting and rewinding machine HN1600, including its configuration and technical parameters. Additionally, Klay shared a complete operation video of the machine with the customer which makes customer know how to use the machine well .

Klay also provided the Turkish customer with references from many customers of HAVESINO in Europe, including those from Turkey, Hungary, and Spain. This information was valuable to the Turkish customer who was pleased with the references and subsequently decided to purchase a top-level configuration of the HN1600 machine from HAVESINO. The customer was impressed with the level of service provided by HAVESINO and the quality of the machine.

After the purchase was made, our team at HAVESINO arranged for the slitting and rewinding machine to be shipped to the customer's factory nearest port in Turkey. We provided the customer with regular updates on the progress of the shipment and ensured that the machine arrived safely at its destination. Upon receipt of the machine, our team provided a complete set of after-sales service to help the customer learn how to operate the HN1600 slitting and rewinding machine. This service was greatly appreciated by the customer who praised HAVESINO as the most professional machine supplier they had ever worked with.

The customer was impressed with the quality and performance of the machine and even provided us with a video of the HN1600 slitting and rewinding machine in action in their factory. They commented on the outstanding performance of HAVESINO machines and services. This positive feedback from the customer was a testament to our commitment to providing excellent service and support throughout the entire process ;

Here you can check the video of our machine working in customer factory :

https://youtu.be/2Drw6zGt-so

Overall, the success of this transaction can be attributed to the effort made by Klay in providing detailed information and establishing trust with the Turkish customer, as well as the quality of the machine and the exceptional after-sales service provided by our team at HAVESINO. We were delighted to receive positive feedback from the customer and look forward to the possibility of working with them again in the future.

If you like our machine, pls contact us with email or WhatsApp directly!

Havesino Group